Real-time Visibility
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What is it?
Visibility into real-time driver positions and delivery actions for effective monitoring and enhanced customer satisfaction.
Check how deliveries are progressing, including ETAs and delay notifications, on a single platform.
Keep customers updated on the status of deliveries and assure an enhanced tracking experience.
Implement a fair performance system for drivers to ensure adherence and encourage positive behaviors.
Equip delivery personnel with a dashboard summary of all actions to be performed as part of their trip.
Create automatic digital copies of delivery proof, payment collection, deliveries, returns and other delivery documents.
Supply chain disruptions could occur in many forms, such as natural events, critical equipment failure, economic conditions, changes in geopolitical situations, and more. In the case of Covid19, supply chain disruptions were due to a global health crisis.
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In logistics and supply chain management, visibility allows businesses to get detailed information about the various processes. Cross leg visibility is important for both the procurement cycle and the distribution cycle. In the procurement cycle, visibility allows tracking of goods from the suppliers until they reach the manufacturing facility.
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As the world grappled with the pandemic (and continues to do so), businesses had to grapple with the reality of the need for contactless customer deliveries. For consumers, it meant that the deliveries would become safer and more efficient. Something else that changed in the delivery process is the widespread adoption of delivery digitization
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