Why Proof of Deliveries and Real-time Tracking are Important for Deliveries?


The COVID-19 pandemic has changed the logistics business landscape in more ways than one. Contactless delivery is now the norm in the online retail industry, with a survey indicating that over 70 percent of respondents utilize contactless delivery solutions every three days or so. With contactless deliveries, Proof of delivery (POD) has become essential to reassure clients that their product has arrived safely at their doorsteps. POD and accurate time tracking have redefined how businesses manage and monitor their deliveries, offering benefits extending far beyond the physical transportation of goods. 

Proof of Deliveries

POD is a digital receipt offering incontrovertible evidence that a shipment has been successfully delivered to the intended recipient. It includes vital details such as the delivery date, time, recipient's signature, and often a photograph of the delivered package. POD not only acts as a safeguard against potential disputes or claims of non-delivery but also facilitates accurate and efficient record-keeping for businesses and customers. 

Importance of POD 

POD is vital in logistics management due to several reasons, including the following:

  • POD eliminates ambiguity and provides verifiable Proof of delivery, reducing the risk of disputes between businesses and customers regarding the status of deliveries.
  • Efficient and accurate record-keeping simplifies the tracking of delivery status, streamlining customer service inquiries and order fulfillment processes.
  • Offering POD reassures logistics managers that their dispatch has been successfully delivered, enhancing their trust and confidence in the business.
  • Maintaining accurate delivery records is essential for regulatory compliance and audits in specific industries.

Real-time tracking

Real-time tracking leverages technology to provide a live and dynamic view of an order's journey from origin to destination. It enables businesses and customers to monitor the location, status, and estimated time of arrival of delivery. 

Importance of real-time tracking

Accurate time tracking offers several benefits to businesses, including the following:

  • It empowers businesses and customers with accurate and up-to-the-minute visibility into the whereabouts of deliveries, reducing uncertainty and anxiety.
  • Immediate alerts about delays, diversions, or potential disruptions enable businesses to address issues and communicate with customers proactively.
  • Accurate time tracking sets businesses apart in a competitive marketplace, attracting tech-savvy customers who prioritize transparency and control.

Mojro's solution for businesses

Mojro offers businesses an efficient real-time tracking and visibility solution to help them perform effective delivery planning and monitoring using real-time data-driven insights. The answer has a "Control Tower" feature that continuously checks delivery progress and notifies the managers of ETAs and delays. It also offers automatic digital copies of delivery proof, deliveries, payment collection, etc. There is also an option to give ratings for driver's performance; this will ensure that all delivery drivers adhere to business rules and behave positively.


In the age of instant gratification and heightened customer expectations, Proof of Deliveries and real-time tracking have emerged as indispensable tools for businesses to gain competitive advantage. Companies can use optimization solutions like Mojro to improve logistics operations and enhance client satisfaction.


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