The COVID-19 pandemic has changed the logistics business landscape in more ways than one. Contactless delivery is now the norm in the online retail industry, with a survey indicating that over 70 percent of respondents utilize contactless delivery solutions every three days or so. With contactless deliveries, Proof of delivery (POD) has become essential to reassure clients that their product has arrived safely at their doorsteps. POD and accurate time tracking have redefined how businesses manage and monitor their deliveries, offering benefits extending far beyond the physical transportation of goods.
Proof of Deliveries
POD is a digital receipt offering incontrovertible evidence that a shipment has been successfully delivered to the intended recipient. It includes vital details such as the delivery date, time, recipient's signature, and often a photograph of the delivered package. POD not only acts as a safeguard against potential disputes or claims of non-delivery but also facilitates accurate and efficient record-keeping for businesses and customers.
Importance of POD
POD is vital in logistics management due to several reasons, including the following:
Real-time tracking leverages technology to provide a live and dynamic view of an order's journey from origin to destination. It enables businesses and customers to monitor the location, status, and estimated time of arrival of delivery.
Importance of real-time tracking
Accurate time tracking offers several benefits to businesses, including the following:
Mojro's solution for businesses
Mojro offers businesses an efficient real-time tracking and visibility solution to help them perform effective delivery planning and monitoring using real-time data-driven insights. The answer has a "Control Tower" feature that continuously checks delivery progress and notifies the managers of ETAs and delays. It also offers automatic digital copies of delivery proof, deliveries, payment collection, etc. There is also an option to give ratings for driver's performance; this will ensure that all delivery drivers adhere to business rules and behave positively.
In the age of instant gratification and heightened customer expectations, Proof of Deliveries and real-time tracking have emerged as indispensable tools for businesses to gain competitive advantage. Companies can use optimization solutions like Mojro to improve logistics operations and enhance client satisfaction.
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